Shipping and return policies for Ayu Okakita

Shipping Info
All domestic orders are shipped by Japan Post Co., Ltd, and should take 1-3 business days to arrive.

International orders are shipped using EMS (international tracked service). Delivery times will vary depending on delivery destination.
To ensure that your order arrives successfully, all shipping prices quoted on the site are for recorded delivery.

If for any reason you are not satisfied with the delivery methods outlined above, please contact us via ayuokakitamusic@gmail.com to arrange an alternative delivery plan.

日本国内は、定形外郵便を使用します。
ダンボールで梱包してのお届けとなります。
Return Policy
Only defective and damaged items will be replaced.

商品に欠損がある場合のみ、交換に応じます。